Customer Support Specialist – Croatia & Slovenia (m/f) Novi oglas

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Customer Support Specialist – Croatia & Slovenia (m/f)

Location: Zagreb, Croatia
Contract Type: Full-time

We’re looking for a Customer Support Specialist to support our customers in Croatia and Slovenia. You’ll be handling calls, emails and chats, solving issues quickly and keeping our clients happy.

What you will do

• Answer customer questions about products, orders, deliveries and returns
• Resolve complaints in a professional and friendly way
• Work with stores and internal teams to solve issues
• Update systems and prepare simple reports
• Translate materials between English, Croatian and Slovenian

What we are looking for

• Fluency in Croatian, Slovenian and English (mandatory)
• 2+ years of experience in customer service or administration
• Strong communication and problem-solving skills
• Organised, detail-oriented and proactive

What you’ll get

• Full-time, stable employment
• Flexible schedule that fits your lifestyle
• Discounts across CCC, MODIVO, HalfPrice, eobuwie.pl
• Monthly bonuses and referral rewards
• Benefits package
• Growth and learning opportunities in an international group
• Inclusive workplace – we especially welcome applications from people with disabilities

Apply now

Send us your application in English and join our team!

All applications will be treated with strict confidentiality. Selected candidates will be contacted regarding the next steps of the recruitment process.​