IT Support Specialist (Polish & English) (m/f/x)

IT Support Specialist (Polish & English) (m/f/x)
STRABAG BRVZ D.O.O. ZA USLUGE

Direct employment (with professional experience)
Services / Service Companies
Full-time
Zagreb
Job-ID: 4067

• raznovrsne mogućnosti usavršavanja
• konkurentne naknade
• home office
• dobra prometna povezanost

IT Support Specialist (Polish & English) (m/f/x)

As an IT Specialist, you’ll have a unique opportunity to continuously develop your skills in a diverse and international work environment. We support your professional growth, help you expand your expertise, and empower you to take your career to the next level.

What matters to us:

• Relevant professional experience in customer support, with or without an IT background
• A team player with a solution-oriented mindset and strong communication skills
• Strong analytical and structured thinking, combined with the ability to approach challenges creatively and think outside the box
• Ability to multitask and manage several tasks simultaneously
• Enjoyment of interacting with users and colleagues, particularly in an international and culturally diverse environment
• Fluent in Polish and English (required); knowledge of Croatian and German is an advantage

Your contribution to our company:

• Operation, maintenance, and troubleshooting of various IT services for internal users
• Installation, configuration, and updating of software and hardware, ensuring their proper functionality (including applications, printers, iPhones, and peripheral devices)
• Proactive consultation with users to identify their needs and recommend suitable solutions
• Continuous improvement of service quality by optimizing processes and contributing ideas to identify opportunities for improvement

Pre-employment screening is required for this position. More information on our career website.

What you stand to gain:

• A Great Team Environment: Team spirit, respect, trust, and open communication are at the heart of our culture. We also offer company celebrations, team events, and comfortable lounge areas with Nintendo, table tennis, foosball, and more. Occasional business trips provide opportunities for face-to-face interaction, as we believe personal connections matter.
• Work-Life Balance Without On-Call Duties: Enjoy flexible working arrangements, remote work options, and the choice of full-time or part-time employment. We don’t believe in rigid working hours and work together to find arrangements that suit everyone.
• Continuous Growth and Development: Looking to expand your skills? We offer a range of internal and external training opportunities to support your professional development.
• Comprehensive Onboarding: From day one, you’ll receive thorough onboarding and hands-on training. You’ll continuously develop your IT skills and become an integral part of our IT Solution Center.
• Variety in Your Work: The wide range of applications we support ensures that your role is diverse and engaging, far removed from a typical call center environment.