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Manpower Croatia, on behalf of its client Stanley Black & Decker, world’s largest manufacturer of industrial tools and household hardware, is looking for a reliable and proactive individual for the position of Back Office Administrator.
Back Office Administrator (m/f)
Zagreb 06.09.2026. Permanent employment contract
About Manpower
Manpower is one of the global leaders in human resources, connecting top talent with leading companies across various industries. As a recognised recruitment agency worldwide, we help companies find the ideal employees and provide candidates with opportunities to realise their full potential.
Opis posla:
- Maintain communication between customers and sales.
- Support the Sales Team in day-to-day activities, including the preparation of sales offers & listing forms.
- Inform Sales Reps about: availability, obsolete products, statuses of customer orders, etc.
- Make claims on behalf of customers for: missing products, incorrect prices, broken products, damaged goods in delivery.
- Inform customers about overdue invoices and inform AR about feedback.
- Make efforts to resolve customer issues or to correct problems.
- Send related documents to customers: invoices, credit memos, debit notes, etc.
- Provide customers with information regarding order status and stock availability.
- Monthly/Quarterly administration & statistics.
Što tražimo:
- Fluent knowledge of the English language, spoken & written.
- Able to withstand deadline pressure.
- Team orientation & proactive approach.
- High degree of self-motivation and readiness to take responsibility.
- Above-average MS Office skills.
- Higher education will be an advantage.
- SAP platform knowledge is an advantage.
Što nudimo:
- Permanent employment contract
- Competitive salary with the possibility of bonuses based on performance
- Training and opportunities to attend seminars and workshops
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