Customer Service Specialist (m/f)
Novi oglas

Customer Service Specialist (m/f)

Location: Zagreb (Office based)

Employment type: Part-time (4 hours per day)

YOUR RESPONSIBILITIES:

• Providing comprehensive customer service for the online store
• Receiving and registering customer inquiries via email and/or telephone
• Managing the complaints and order returns process
• Providing support in resolving technical issues
• Ensuring compliance with established customer service standards
• Building and maintaining positive relationships with customers

OUR REQUIREMENTS:

• Previous experience in e-commerce customer service (preferred)
• Very good computer skills
• Strong communication skills
• Good organizational skills and the ability to work independently

WHAT WE OFFER:

• Employment in an international company
• Career development and growth opportunities
• A part-time position with 4 working hours per day

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