Customer Support Specialist – Croatia & Slovenia (m/f)
Novi oglas

JOIN OUR TEAM AS A

Customer Support Specialist – Croatia & Slovenia (m/f)

Location: Zagreb, Croatia
Contract Type: Full-time | Zagreb / Remote work possible

We are looking for a Customer Support Specialist to support our customers in Croatia and Slovenia.

If you enjoy helping people, solving problems and communicating with customers, this could be a great opportunity to develop your career in an international environment.

What you will do

• Support customers via phone, email and chat
• Answer questions about products, orders, deliveries, returns and complaints
• Work with stores and internal teams to resolve customer issues
• Update customer support systems and prepare basic reports
• Translate materials between English, Croatian and Slovenian
• Contribute ideas to improve our customer experience and processes

What we are looking for

• Fluency in Croatian, Slovenian and English (mandatory)
• 2+ years of experience in customer service or administration
• Strong communication and problem-solving skills
• Organised, detail-oriented and proactive

What you’ll get

• €1,300 gross basic monthly salary, increasing to €1,500 gross after successfully completing the first 6 months
• Full-time employment
• Possibility of remote work, based on agreement
• €50 monthly performance bonus
• €100 monthly meal allowance
• Transportation allowance, where applicable
• Employee discounts across our brands
• MultiSport program
• Learning and development opportunities
• Opportunities to grow within our international organization

We are committed to creating an inclusive workplace and especially welcome applications from people with disabilities.

Interested? Apply and let us get to know each other.

Apply now

Send us your application in English and join our team!

All applications will be treated with strict confidentiality. Selected candidates will be contacted regarding the next steps of the recruitment process.​