MES Consultant (m/f) Novi oglas

Opis posla

• Act as MES Werum PAS|X Service Delivery, serving as the single point of accountability for end-to-end MES operations and services.
• Handle transition, takeover, and operational readiness of MES/PAS‑X systems, ensuring documentation and knowledge continuity.
• Own incident, change, and problem management in ServiceNow (SNOW), including P1/P2 handling, RCA leadership, and corrective/preventive actions.
• Perform daily MES/PAS-X monitoring, respond to alerts, execute SOPs, and coordinate patching, maintenance, and planned/unplanned downtime.
• Drive MES upgrades, releases, backups, and DR activities, including test planning, execution, and validation evidence collection.
• Jointly manage CSV/validation documentation (URS, HDS, SDS, VP, TP, RA, DRP, VSR, TSR, retirement) and support audits and inspections.
• Prepare and maintain SLA dashboards, service reports, incident trends, and compliance metrics.
• Lead continuous service improvement, including automation opportunities, enhancement analysis, and operational optimization.
• Conduct business and technical risk assessments and develop IT service continuity and mitigation plans.
• Manage MES user and security administration, including IDM alignment, access approvals, and reporting interfaces.
• Collaborate closely with technical owners, site operations, vendors, and internal governance teams.
• Ensure compliance with GxP regulations and audit readiness at all times.
• Willing to work in rotational shifts and occasional weekend (Saturday/Sunday) support for maintenance activities, as per project requirements.

Vrsta posla: Stalni radni odnos

Potrebno obrazovanje, znanja i vještine

• Strong experience in MES Werum PAS‑X systems
• Hands-on expertise in ServiceNow (Incident, Change, SLA management)
• Proven knowledge of GxP, validation, audit support, and CSV processes
• Excellent communication, coordination, and stakeholder management skills

Poslodavac ti nudi

• Be Well program – Designed with flexibility in mind to meet the diverse needs of each associate, provides the physical, mental and financial support needed to navigate life and work. Here are a few highlights of the program:
• Physical and mental wellbeing – Access to benefits and programs that support your physical and mental health
• Private Medical Subscription or Insurance
• Life insurance
• Employee Assistance Program – a variety of mental wellbeing resources designed to support you on your mental health journey
• Life & Work culture – Benefits that empower you to make time for yourself and the things that matter at work and outside of it
• Annual leave – 22 working days
• Professional development – trainings, workshops, certifications – we facilitate access to high quality training programs and certifications on both technical and soft-skills areas, aligned with business needs and personal goals

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