Ocean Freight Forwarder / Customer Service (m/f)
Novi oglas

Opis posla

• Manage Ocean Freight shipments end-to-end, ensuring smooth and timely execution from booking to final delivery
• Coordinate with customers, carriers, transport providers and internal teams throughout the shipment process
• Prepare and manage transport documentation, ensuring accuracy and timely processing
• Provide proactive customer updates and ensure a high level of customer service
• Monitor shipment milestones and quickly resolve delays, operational issues and exceptions
• Support claim handling and issue resolution when required
• Ensure accurate shipment and file information in our systems and support the invoicing and file-closing process
• Collaborate with Pricing, Booking and Sales teams to ensure efficient workflows and a positive customer experience

Vrsta posla: Stalni radni odnos

Potrebno obrazovanje, znanja i vještine

• Experience in the logistics or transportation industry
• Familiarity with freight forwarding, shipping, or warehousing
• Proficiency in Croatian, English and another language

Stručna sprema: Srednja stručna sprema, Visoka stručna sprema, Viša stručna sprema

Vozačka dozvola: B

Jezik: Hrvatski (B2), Engleski (B2)

Minimalne godine radnog iskustva: <1

Poslodavac ti nudi

• Flexible working time: We offer flexible schedules to suit your lifestyle and personal commitments
• Birthday Leave: Celebrate your special day your way! Enjoy an additional paid day off on your birthday, or take it anytime within your birthday month
• Continuous Training: Sharpen your skills and advance your expertise with our professional development programs
• Flat Hierarchies: Get straight through to the decision-makers with our streamlined organizational structure
• Quick Decision Processes: Make things happen faster with streamlined processes that promote efficiency and effectiveness