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Manpower Croatia, on behalf of its client Stanley Black & Decker, world’s largest manufacturer of industrial tools and household hardware, is looking for a reliable and proactive individual for the position of Technical Sales Support Specialist.
Technical Sales Support Specialist (m/f)
Zagrebačka županija 06.09.2026. Permanent employment contract
About Manpower
Manpower is one of the global leaders in human resources, connecting top talent with leading companies across various industries. As a recognised recruitment agency worldwide, we help companies find the ideal employees and provide candidates with opportunities to realise their full potential.
Description
- Location: fieldwork Croatia & Slovenia
- User Support: Provide technical assistance to end-users by troubleshooting issues, offering solutions, and addressing user concerns.
- Training: Conduct training sessions to help users understand and utilize tools effectively.
- Feedback Collection: Gather feedback from users to identify pain points and suggest improvements to the product development teams.
- Testing: Test new tools or support testing with user to ensure they are user-friendly and meet the needs of the end-users.
- Collaboration: Work closely with other departments to address user needs and implement solutions.
Requirements
- Technical Proficiency: Strong understanding of the tools and accessories.
- Communication Skills: Ability to explain technical concepts in simple terms to users.
- Problem-Solving: Quick and effective troubleshooting skills to resolve user issues.
- Patience and Empathy: A user-focused approach to ensure a positive experience for all end-users.
- Training Abilities: Experience in conducting workshops or one-on-one training sessions.
Offer
- Permanent employment contract
- Competitive salary with the possibility of bonuses based on performance
- Company van for business purposes
- Trainings and opportunities to attend seminars and workshops
If you are interested in this position and meet the requirements, please submit your CV. Only shortlisted candidates will be contacted.
Only shortlisted candidates will be contacted for the next steps in the selection process.
Apply here!
